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De Consumentenbond

De Consumentenbond (the Consumers' Association) is an association for all consumers in the Netherlands. We do not have a profit motive and are not guided by political and commercial interests. Consumers are in charge and we only serve one interest; that of the consumer.

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Client

De Consumentenbond

Time frame

October 2023 • December 2023

Role

UX/UI design

Team

Project background

Project background

Contributing to the competitor tool and the website

During my time at De Consumentenbond I contributed to the user journeys on the website as well as the user-interface of their CMS system Odin. Employees upload the current customer deals (Ledendeals) in this system. The current interface was not intuitive and needed more features to inform users better about the customers deals.

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The challenge

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The process

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First prototype

New design decisions

Designing for digital illiterate users

This project was developed in collaboration with OBA as part of the Amsterdam University of Applied Sciences' Master Digital Design. Visit the case study about this project to read more details. Feel free to get in touch with me if you have questions or want to talk about this project!
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Other work

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Essent

Product Design
Optimizing user journeys for Future Energy Home products
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De Consumentenbond

Product Design
Contributing to the competitor tool and the website
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Genexis

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Improving product design and optimizing user experience
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Openbare Bibliotheek Amsterdam

Product design
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PLUS

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Reggy

Brand identity
Brand identity to empower female entrepreneurs financially
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Don’t hesitate to ask your questions. You can schedule a free 30 minute call with me through the button below. I can also be reached via email  hi@emmakoole.com or telephone +31 6 43 96 94 39.